Frequently Asked Questions

Everything you need to know about selling your vehicle with aukcio. Clear answers to your questions.

Eligibility & Sale Types

  • Yes, if you have bought out your leased vehicle, you can sell it through aukcio. Our certified buyers accept lease buyout vehicles.

  • Yes, aukcio accepts accommodation sales. Contact our team to guide you through this type of transaction.

Selling Process

  • Our estimate is based on real-time market data: recent transactions for similar vehicles in Quebec and Ontario, mileage, general condition, and equipment. You get a realistic range in 30 seconds.

  • Most vehicles receive their first offers within 24 hours of being listed. The full sale typically takes between 48 and 72 hours.

  • If your vehicle does not receive a satisfactory offer, you have no obligation to sell. You can re-list your vehicle for auction for free, with no limit on attempts.

  • No. The reserve price is a minimum amount set by you, below which the sale does not automatically conclude. If offers don't reach your reserve price, you are not obligated to sell.

  • Our buyers are verified car dealerships and professional merchants accredited by aukcio. Each buyer goes through a rigorous verification process before accessing the platform.

Fees & Payment

  • Registration is completely free and without commitment. If your vehicle is sold, a commission of $300 is charged (or 1% of the sale price for vehicles sold at $30,000 and above). If your vehicle is not sold, you pay nothing.

  • The payment method is agreed directly between you and the buying dealership at the time of vehicle pickup.

  • Once your offer is accepted, the certified buyer comes directly to your home to pick up the vehicle. You don't have to organize anything — the logistics are fully taken care of.

After the Sale

  • The certified buyer inspects the vehicle at the time of pickup. If the condition does not match the provided description, the buyer may dispute the transaction. We strongly recommend accurately describing your vehicle when listing.

  • You can cancel your listing at any time before the auction ends. Once an offer is accepted, cancellation fees may apply. Contact our team for any questions.

Ready to sell your vehicle?

List your vehicle today and discover the aukcio difference.

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